Kat was professional, knowledgeable, and pleasant to work with. She resolved my issue quickly....

Kat was professional, knowledgeable, and pleasant to work with. She resolved my issue quickly.

I called and talked to someone about not getting the batch deposit. I was told that department did not come in for another half hour. I gave my numb...

I called and talked to someone about not getting the batch deposit. I was told that department did not come in for another half hour. I gave my number and was told I would get a call back. I waited about an hour and a half and called again. This time the person I spoke to put me on hold and talked to the department. When she got back on the phone I was told the batch had been released and the money would be in the account tomorrow. The first person never called to tell me the batch had been released. The batch was processed on 9/2316, no one called or emailed that there was a problem with the batch. I should not have had to call you. If you felt there was a problem with the batch I should have been notified by email or phone. The money should have been in our account today. Good thing we noticed the batch was not deposited otherwise who knows when the money would have been put in. So if you are looking for a rating on your services we are not happy.

Nicole was very helpful and very nice to talk to....

Nicole was very helpful and very nice to talk to.

Kat L. was extraordinarily helpful. Top notch!...

Kat L. was extraordinarily helpful. Top notch!

I find this company extremely reliable. the money due to our company is placed into our account promptly. We have never found any mistakes..We also ap...

I find this company extremely reliable. the money due to our company is placed into our account promptly. We have never found any mistakes..We also appreciate monthly statements that are accurate and easily read. jacalyn (Last name removed to protect privacy)