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    5 1 5 We are an Accounting firm with never enough time or employees to do the work. Recently we took on a new client because the current accountant was retiring. She was a good bookkeeper but took too much time with a few of the tasks like bank reconciliations. There was not a great deal of turnover time but when we asked about Merchantant Services reports we were told that it was not important. Today, we called and spoke to Shawny M. And she delivered! Shawny signed us up, gave us detailed procedures for finding the reports and then exporting. All with a bad phone connection. After no more than 30 minutes, we thanked her and then got to work. It only took us a few minutes to fine the three reports, export, & print. Then, we completed the reconciliation in under 10 minutes. I may actually look at switching my own Merchant service account to your company! Thank You, Shawny. 1
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    We are an Accounting firm with never enough time or employees to do the work. Recently we took on a new client because the current accountant was reti...

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    5 1 5 sure they know what their doing, heather helps me understand how this processing works. fees and charges. she walks me through it.. lewis was very helpful when i ask to email me the copy of my merchant statement.. woot woot.. thank you... 1
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    sure they know what their doing, heather helps me understand how this processing works. fees and charges. she walks me through it.. lewis was very hel...

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    5 1 5 I try to keep accurate records. Every so often I do need assistance and your always able to help me clear things up. Thank you for that. I don't know what I would do without your help. 1
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    I try to keep accurate records. Every so often I do need assistance and your always able to help me clear things up. Thank you for that. I don't kn...

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    5 1 5 Kat is always very helpful and I love her positive attitude. 1
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    Kat is always very helpful and I love her positive attitude....

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    5 1 5 Very helpful and understanding. 1
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    Very helpful and understanding....

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    5 1 5 Alex was great! Very clear and patient. We've scheduled further training together. 1
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    Alex was great! Very clear and patient. We've scheduled further training together....

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    4 1 5 I was very frustrated with the reporting in the Clover platform. A few minutes with a customer service rep and she had me dialed in. It was a good experience. 1
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    I was very frustrated with the reporting in the Clover platform. A few minutes with a customer service rep and she had me dialed in. It was a good e...

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    5 1 5 I was confused, overwhelmed and frustrated. I called and spoke with Kat and ended on an awesome note of satisfaction. Much appreciation for the kind service and encouragements! Thank you!! 1
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    I was confused, overwhelmed and frustrated. I called and spoke with Kat and ended on an awesome note of satisfaction. Much appreciation for the kind...

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    5 1 5 SHAWNY WAS FANTASTIC.....SHE LISTENED TO MY PROBLEM AND TOLD ME THAT WE WILL GET ALL TAKEN CARE OF. IT WAS SO NICE TO GET SOMEONE WHO REALLY CARED ABOUT HELPING ME. 1
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    SHAWNY WAS FANTASTIC.....SHE LISTENED TO MY PROBLEM AND TOLD ME THAT WE WILL GET ALL TAKEN CARE OF. IT WAS SO NICE TO GET SOMEONE WHO REALLY CARED ABO...

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    5 1 5 Great Staff very helpful 1
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    Great Staff very helpful...

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