• 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 She handled everything for me. 1
    Verified & Credible

    She handled everything for me....

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 Very informative 1
    Verified & Credible

    Very informative...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 Very helpful. My issue was resolved promptly with little effort from me. 1
    Verified & Credible

    Very helpful. My issue was resolved promptly with little effort from me....

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    4 1 5 Tiffany was very patient and helpful. I actually got a call-back quickly from the right department like she said would happen! That usually never happens with other companies. Usually they take your number and request down and that's the last you hear of it. 1
    Verified & Credible

    Tiffany was very patient and helpful. I actually got a call-back quickly from the right department like she said would happen! That usually never happ...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 Shawny M was so helpful when I called. She was courteous and very professional. I really appreciate the time she took to explain to me what was required and staying with me on the phone to make sure I could access the system. She is definitely an asset to your company!!!!! 1
    Verified & Credible

    Shawny M was so helpful when I called. She was courteous and very professional. I really appreciate the time she took to explain to me what was requ...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    4 1 5 Tiffany was pleasant and polite. Jan (Last name removed to protect privacy) for John Turner, Turner's Sports, LLC 1
    Verified & Credible

    Tiffany was pleasant and polite. Jan (Last name removed to protect privacy) for John Turner, Turner's Sports, LLC...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 As a faith based organization we are new to the credit card industry and due to our internet some of our church members processed their payments offline and when our internet service went came up some member had not chosen the option to process offline and we were not able to go ahead on our own and process the payment due to needing all 16 numbers of the account. I Submitted two requests to receive the full account numbers and expiration dates. After following up I was able to get the best professional services from a young man by the name of Carter K. Carter was in my opinion was what you would call an extra ordinary Customer Service Representative. Carter went above and beyond what I expected. He exceeded my expectations by allowing me to go to me car and get the information needed to handle a second issue. He promptly called me like he said that he would to resolve the issue he was working for me and then I shared with his another issue that had not been taken care of and I advised Carter the information was in my car. He allowed me 5 minutes to go to my car and then called me back and took care of that issue on the spot as well. Now that is what I call service. This is a rarity these days but Carter is a winner in my books. Thank you very much. 1
    Verified & Credible

    As a faith based organization we are new to the credit card industry and due to our internet some of our church members processed their payments offli...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 great job!! 1
    Verified & Credible

    great job!!...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 SBGA is so easy to work with, I called with a problem and it was rectified immediately. I have had a couple of merchant accounts before SBGA that was not fun to work with. I have never had this problem with SBGA, they are wonderful!! 1
    Verified & Credible

    SBGA is so easy to work with, I called with a problem and it was rectified immediately. I have had a couple of merchant accounts before SBGA that was...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 Kat was SO HELPFUL! We are new clients with SBGA and I had already called once before with questions. Kat remembered my name and was so patient, polite and professional. She took care of my request quickly and did not transfer me to someone else. She placed me on a brief hold and contacted the other department for me. So far I am beyond happy with our decision to work with SBGA! 1
    Verified & Credible

    Kat was SO HELPFUL! We are new clients with SBGA and I had already called once before with questions. Kat remembered my name and was so patient, polit...

    Bookmark and Share