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    4 1 5 Representative was professional, courteous and pleasant. Issue was explained and resolved fairly quickly. 1
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    Representative was professional, courteous and pleasant. Issue was explained and resolved fairly quickly....

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    5 1 5 Kat was very helpful and stayed on task until the issue was resolved. 1
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    Kat was very helpful and stayed on task until the issue was resolved....

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    5 1 5 Resolved the terminal returned 1
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    Resolved the terminal returned...

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    5 1 5 We had a problem with our batch failing and money was not deposited to our account. I spoke to Kat about this and she gave me information to retrieve our deposit. Kat called me the next day to see if our problem was taken care of and if she could help me in any other way. I was so surprised when she called, most companies do not follow up. 1
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    We had a problem with our batch failing and money was not deposited to our account. I spoke to Kat about this and she gave me information to retrieve...

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    5 1 5 Everyone that I have come in contact with through SBGA has been very helpful in resolving all of my questions. In a timely manner with providing me the best information available to them for my benefit. I am very happy that I have chosen this company to work with me. Especially when it involves my commerce and efficiency. 1
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    Everyone that I have come in contact with through SBGA has been very helpful in resolving all of my questions. In a timely manner with providing me th...

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    5 1 5 Very helpful and answered my questions 1
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    Very helpful and answered my questions...

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    5 1 5 I was very impressed with the professionalism and support received from John during the installation process. He made it very simple and was prompt ! 1
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    I was very impressed with the professionalism and support received from John during the installation process. He made it very simple and was prompt !...

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    5 1 5 John was very helpful with the installation of my new credit card equipment. He was on time with the appointment and flexible enough to provide me with an extra 5 minutes to prepare for our meeting. The installation process was simple and now everything is good to go. I look forward to working with your company! 1
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    John was very helpful with the installation of my new credit card equipment. He was on time with the appointment and flexible enough to provide me wi...

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    5 1 5 I called and talked with Mark, He was very informative, courteous, and pleasant to talk with. I have mentioned SBGA to other Restaurant in this area about their services. 1
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    I called and talked with Mark, He was very informative, courteous, and pleasant to talk with. I have mentioned SBGA to other Restaurant in this are...

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    3 1 5 The initial process in getting the machine was fairly smooth. After getting the machine, we needed to return/replace it 5 times before everything was eventually set up. I was transferred from working with Matthew to John to Alex and then back to John. They were all very nice and accommodating, but the situation was frustrating. Outside of the installation process, we are satisfied with the machine and the service we received; that portion is rated a 4. But because of the complications, back and forth with installation and confusion with issues surrounding the credit card terminal, my rating went down. 1
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    The initial process in getting the machine was fairly smooth. After getting the machine, we needed to return/replace it 5 times before everything was...

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