• 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 So easy to deal with- so friendly and helpful!!! Very knowledgeable and straightforward. Got everything I needed in a very timely and educated manner. Top shelf!! 1
    Verified & Credible

    So easy to deal with- so friendly and helpful!!! Very knowledgeable and straightforward. Got everything I needed in a very timely and educated manner....

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 Kat was of great help and showed a high level of professionalism in handling my calls. 1
    Verified & Credible

    Kat was of great help and showed a high level of professionalism in handling my calls....

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 Great Service 1
    Verified & Credible

    Great Service...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 John was excellent to work with. He is definitely a professional; very patient with explaining things, and with a good sense of humor. 1
    Verified & Credible

    John was excellent to work with. He is definitely a professional; very patient with explaining things, and with a good sense of humor....

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    4 1 5 I am currently in the middle of switching credit card processing companies. I am actually a teacher who is filling in for my mother in the family business and have no idea or ambition to deal with this type of thing. The switch has been confusing for me and I have spent the majority of my day on the phone between your company and my previous processing company. Finally, I was able to get JeTaun S. on the phone. She was extremely helpful. She was patient and understanding. She helped me so that I was able to understand the process that I needed to follow in order to fix the issues that I was facing. She did not rush my off of the phone and she was determined to meet my needs as her customer. I was very satisfied with my phone call with JeTaun and now understand the steps that must followed in order to obtain a new machine from your company and to close my account from the previous one. I asked to speak to manager when I finished with my phone call with JeTaun so that I could tell someone that she did her job well but there were none available so she sent me this survey. I hope she is rewarded for her hard work and great customer service! 1
    Verified & Credible

    I am currently in the middle of switching credit card processing companies. I am actually a teacher who is filling in for my mother in the family bus...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    4 1 5 Customer Service Reps, promptly assists with any concerns or issues. 1
    Verified & Credible

    Customer Service Reps, promptly assists with any concerns or issues....

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 Kat is alway patient and polite and provides the information I need and ready to assist me with anything else I may need 1
    Verified & Credible

    Kat is alway patient and polite and provides the information I need and ready to assist me with anything else I may need...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 I called the customer service for SBGA for help on a big big problem. I was on the verge of being hysterical because of a posting problem that originated on my end. Marc was so helpful and so kind, he calmed me and found the solution to my problem. I would rate the service for the help I received from Marc a Big 5 Star!! He is an awesome asset to your company! Thank you so much for your patience! 1
    Verified & Credible

    I called the customer service for SBGA for help on a big big problem. I was on the verge of being hysterical because of a posting problem that origin...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 Excellent customer service by Kat! She was able to answer my questions effectively and efficiently. 1
    Verified & Credible

    Excellent customer service by Kat! She was able to answer my questions effectively and efficiently....

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 Excellent customer service 1
    Verified & Credible

    Excellent customer service...

    Bookmark and Share