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    3 1 5 While Courtney was great and was able to resolve my problem immediately, I spent 10 minutes in an endless loop trying to get help. First call, I was told I needed to wait until 11:00am est to get assistance since Merchant Services was on the West Coast. I finally called and asked for the receptionist to connect me directly, I ended up in a voicemail. Second call to receptionist got be to Courtney who was able to assist. Top marks for Courtney. 1
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    While Courtney was great and was able to resolve my problem immediately, I spent 10 minutes in an endless loop trying to get help. First call, I wa...

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    5 1 5 Easy to understand and set up 1
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    Easy to understand and set up...

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    5 1 5 Tin Gilbertson is one of the nicest guys I've ever met. Never made me feel pressured and was so patient teaching an old lady new technology. Glad I switched and very happy the the new system. 1
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    Tin Gilbertson is one of the nicest guys I've ever met. Never made me feel pressured and was so patient teaching an old lady new technology. Glad I sw...

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    5 1 5 Today Matthew guided me thru setting up my new credit card processing devices. When the power supply for the Clover Handheld devise didn't power the handheld, he guided me to using the Docking Station and he ordered me a replacement part. The woman from Clover was very helpful in guiding me thru the process of all the the different functions of the device. I felt like I could do all the transactions and the type of sales that I do typically. The machine in my other business is a Verifone 520 VX, and I find it difficult compared to the Clover equip. 1
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    Today Matthew guided me thru setting up my new credit card processing devices. When the power supply for the Clover Handheld devise didn't power the h...

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    5 1 5 SBGA has been a blessing to deal with. We have gone through other companies with horrifying customer service. Over the last 8 years I have been running this store SBGA has been the best! 1
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    SBGA has been a blessing to deal with. We have gone through other companies with horrifying customer service. Over the last 8 years I have been runnin...

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    5 1 5 Great job very informative. Thank you Marc M. 1
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    Great job very informative. Thank you Marc M....

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    4 1 5 Process took too long but easy to do and explained very easily. Customer rep excellent 1
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    Process took too long but easy to do and explained very easily. Customer rep excellent...

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    5 1 5 Very helpful and informative customer service. 1
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    Very helpful and informative customer service....

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    5 1 5 Courtney was very respectable and very courteous and helpful and professional. I gave her a high rating. thank you. 1
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    Courtney was very respectable and very courteous and helpful and professional. I gave her a high rating. thank you....

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    5 1 5 I was able to follow Louis in re-downloading the credit card machine. Took awhile, but that could not be helped. Louis was very friendly and professional and I was very, very happy with his service and help. Debby Settle, Office Manager 1
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    I was able to follow Louis in re-downloading the credit card machine. Took awhile, but that could not be helped. Louis was very friendly and professio...

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