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    5 1 5 Kat was very helpful and courteous in dealing with my issues. 1
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    Kat was very helpful and courteous in dealing with my issues....

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    5 1 5 Deborah B. provided an amazing experience. She was very professional, understood my request and work quickly to resolve my problem. 1
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    Deborah B. provided an amazing experience. She was very professional, understood my request and work quickly to resolve my problem....

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    5 1 5 Great customer service!!!!! 1
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    Great customer service!!!!!...

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    5 1 5 you strive to make everything perfect 1
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    you strive to make everything perfect...

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    1 1 5 nothing but issues. Really dislike dealing with you guys. Get the run around, transferred to someone else or a different company. 1
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    nothing but issues. Really dislike dealing with you guys. Get the run around, transferred to someone else or a different company....

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    5 1 5 Debbie and Richardo were quick and very helpful in resolving my issue, and I look forward to continuing doing business with them in the future. 1
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    Debbie and Richardo were quick and very helpful in resolving my issue, and I look forward to continuing doing business with them in the future....

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    5 1 5 Kim was very helpful and I don't have any problems with her. I just think there is some lacking training when if comes to how all this PCI compliance works. We have had problems from the beginning with this part of the whole credit card processing process. We have reached out to the PCI area at different times and we don't feel that we were helped to the point of not having fees to pay since we didn't complete the process completely. 1
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    Kim was very helpful and I don't have any problems with her. I just think there is some lacking training when if comes to how all this PCI compliance...

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    3 1 5 WHEN I BATCHED OUT THE TOTALS ON BOTH THE FIRST AND SECOND PORTIONS TOTALED WHAT WAS CHARGED FOR THE DAY; HOWEVER, I FOUND THAT THE BATCH WAS "FORCED" FOR A TOTAL TWICE THE AMOUNT. THERE WAS NO HELP IN UNDERSTANDING WHAT THE ISSUE WAS... I HAD TO 'FORCE' THE ISSUE OF A CREDIT FOR FEES CHARGED ON BOTH THE DOUBLED AMOUNT AND A FEE FOR ISSUING A REFUND TO THE CUSTOMER THAT WAS CHARGED TWICE... !! I DID GET A FEE CREDIT ONCE I HOUNDED INTO A SUPERVISOR TO GET A 'RESOLVED' CREDIT TO BE ISSUED AT THE END OF MAY.. 1
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    WHEN I BATCHED OUT THE TOTALS ON BOTH THE FIRST AND SECOND PORTIONS TOTALED WHAT WAS CHARGED FOR THE DAY; HOWEVER, I FOUND THAT THE BATCH WAS "FORCED"...

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    4 1 5 Overall was a good experience. 1
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    Overall was a good experience....

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    5 1 5 The person that I spoke with was very helpful and polite. 1
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    The person that I spoke with was very helpful and polite....

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