• 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 I had a question pertaining to my registration and it was answered to my satisfaction so I could complete my cycle of action. Thank You! 1
    Verified & Credible

    I had a question pertaining to my registration and it was answered to my satisfaction so I could complete my cycle of action. Thank You!...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 Very good, quick service. I got good answers to my questions and good advice. Thank you for having accessible customer service because when our business and our customers need answers, we need it quickly. 1
    Verified & Credible

    Very good, quick service. I got good answers to my questions and good advice. Thank you for having accessible customer service because when our busin...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 Debbie helped us resolve our problem with efficiency. She is very courteous when dealing with customers. Debbie is the person I’d want to deal with in the future if there was ever a problem again. 1
    Verified & Credible

    Debbie helped us resolve our problem with efficiency. She is very courteous when dealing with customers. Debbie is the person I’d want to deal with ...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 The young lady that helped me on the phone today was amazing! She took care of the issue for me without any trouble. Thank you! 1
    Verified & Credible

    The young lady that helped me on the phone today was amazing! She took care of the issue for me without any trouble. Thank you!...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 The customer service representative that I spoke with was kind, courteous and was able to help me resolve my problem quickly. 1
    Verified & Credible

    The customer service representative that I spoke with was kind, courteous and was able to help me resolve my problem quickly....

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    3 1 5 Customer service with Heather was terrific. The fees though including the policy where cancellation of the account after the contract expires still required me to pay the annual fee without proration is not acceptable. I currently have another merchant services account that I will be seeking to place with another vendor without that restriction. I was charged $138 in fees on May 31, for that particular account I only had $135 in charges, so in effect I lost $3 + for having this account. The 3 year contract was up in May, I cancelled this account on June 12, still had to pay a $59.00 (annual fee). It seems like it is an unnecessary money grab by Merchant Services. 1
    Verified & Credible

    Customer service with Heather was terrific. The fees though including the policy where cancellation of the account after the contract expires still re...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    4 1 5 EVERYTHING WAS DONE TO MY SATISFACTION, YOUR FRAUD ASESSMENT GROUP SAVED ME FROM POSSIBLY ACCEPTING A FRAUDULENT CREDIT CARD OF OVER $8500.00. MY ONLY CRITICISM IS THAT IT TOOK ME OVER AN HOUR OF TALKING TO A MACHINE AND HOLDING TO FINALLY GET THROUGH TO THE PROPER INDIVIDUAL. 1
    Verified & Credible

    EVERYTHING WAS DONE TO MY SATISFACTION, YOUR FRAUD ASESSMENT GROUP SAVED ME FROM POSSIBLY ACCEPTING A FRAUDULENT CREDIT CARD OF OVER $8500.00. MY ON...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 JOHN WAS VERY EASY TO FOLLOW AND IS VERY GOOD AT HIS JOB 1
    Verified & Credible

    JOHN WAS VERY EASY TO FOLLOW AND IS VERY GOOD AT HIS JOB...

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 Heather was able to find where my batch went. She was very nice and professional. 1
    Verified & Credible

    Heather was able to find where my batch went. She was very nice and professional....

    Bookmark and Share
    • 1
    • 2
    • 3
    • 4
    • 5
    5 1 5 John Oresko was very pleasant and thorough. He answered all my questions and took great care of us. Thanks John!!! 1
    Verified & Credible

    John Oresko was very pleasant and thorough. He answered all my questions and took great care of us. Thanks John!!!...

    Bookmark and Share