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    3 1 5 Customer service with Heather was terrific. The fees though including the policy where cancellation of the account after the contract expires still required me to pay the annual fee without proration is not acceptable. I currently have another merchant services account that I will be seeking to place with another vendor without that restriction. I was charged $138 in fees on May 31, for that particular account I only had $135 in charges, so in effect I lost $3 + for having this account. The 3 year contract was up in May, I cancelled this account on June 12, still had to pay a $59.00 (annual fee). It seems like it is an unnecessary money grab by Merchant Services. 1
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    Customer service with Heather was terrific. The fees though including the policy where cancellation of the account after the contract expires still re...

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    4 1 5 EVERYTHING WAS DONE TO MY SATISFACTION, YOUR FRAUD ASESSMENT GROUP SAVED ME FROM POSSIBLY ACCEPTING A FRAUDULENT CREDIT CARD OF OVER $8500.00. MY ONLY CRITICISM IS THAT IT TOOK ME OVER AN HOUR OF TALKING TO A MACHINE AND HOLDING TO FINALLY GET THROUGH TO THE PROPER INDIVIDUAL. 1
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    EVERYTHING WAS DONE TO MY SATISFACTION, YOUR FRAUD ASESSMENT GROUP SAVED ME FROM POSSIBLY ACCEPTING A FRAUDULENT CREDIT CARD OF OVER $8500.00. MY ON...

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    5 1 5 JOHN WAS VERY EASY TO FOLLOW AND IS VERY GOOD AT HIS JOB 1
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    JOHN WAS VERY EASY TO FOLLOW AND IS VERY GOOD AT HIS JOB...

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    5 1 5 Heather was able to find where my batch went. She was very nice and professional. 1
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    Heather was able to find where my batch went. She was very nice and professional....

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    5 1 5 John Oresko was very pleasant and thorough. He answered all my questions and took great care of us. Thanks John!!! 1
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    John Oresko was very pleasant and thorough. He answered all my questions and took great care of us. Thanks John!!!...

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    5 1 5 He was very easy to talk to, answered all my questions and very thorough with all the answers. 1
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    He was very easy to talk to, answered all my questions and very thorough with all the answers....

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    4 1 5 Cassandra was very professional and knowledgeable. 1
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    Cassandra was very professional and knowledgeable....

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    4 1 5 Joanna was very professional, helpful, knowledgeable and friendly. 1
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    Joanna was very professional, helpful, knowledgeable and friendly....

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    5 1 5 I was taken care of immediately and did not have to wait on the phone that long. The young lady was very friendly, informative, and accommodating. 1
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    I was taken care of immediately and did not have to wait on the phone that long. The young lady was very friendly, informative, and accommodating....

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    5 1 5 Matthew was highly knowledgeable and was able to quickly resolve the issue I had with our terminal. 1
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    Matthew was highly knowledgeable and was able to quickly resolve the issue I had with our terminal....

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