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    5 1 5 The service rep was sensitive to all of my needs and very informative. Thank You 1
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    The service rep was sensitive to all of my needs and very informative. Thank You...

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    5 1 5 very knowledgable and professional support 1
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    very knowledgable and professional support...

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    5 1 5 knowledgable 1
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    knowledgable...

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    5 1 5 Kelli D did a lot of research to find out that the problem I had was not on either end. She did a conference call with Auth.net and myself to see if we could find a resolution. Appreciated all of her efforts since it literally took several calls over a few hours. Resolved. 1
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    Kelli D did a lot of research to find out that the problem I had was not on either end. She did a conference call with Auth.net and myself to see if ...

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    5 1 5 Your customer support advisers understood my problems and directed me to a solution. The issue was resolved in the time frame that was expected. They were friendly and professional. 1
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    Your customer support advisers understood my problems and directed me to a solution. The issue was resolved in the time frame that was expected. They...

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    4 1 5 Deborah was very good & stayed with me until the issue was fixed. I received the survey email 2 hours before I received the new password set up, but Deborah called & made sure that everything was completely fixed before she hung up!!! GREAT CUSTOMER SERVICE EMPLOYEE!!! 1
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    Deborah was very good & stayed with me until the issue was fixed. I received the survey email 2 hours before I received the new password set up, but ...

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    5 1 5 I'm very pleased with the customer service I received today. 1
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    I'm very pleased with the customer service I received today....

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    5 1 5 The customer service rep, Kat. L, that assisted me was very helpful and friendly. I appreciate her helping me complete the PCI compliance SAQ. 1
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    The customer service rep, Kat. L, that assisted me was very helpful and friendly. I appreciate her helping me complete the PCI compliance SAQ....

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    5 1 5 very pleasant 1
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    very pleasant...

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    5 1 5 Kimberley was helpful and called me back when she said she would 1
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    Kimberley was helpful and called me back when she said she would...

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