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    4 1 5 we are very happy with our service. 1
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    we are very happy with our service....

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    5 1 5 Very helpful in solving our problem. I would recommend this company. 1
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    Very helpful in solving our problem. I would recommend this company....

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    1 1 5 I called to notify them before my event that I would be batching out a larger amount and gave them the dollar of amount of btw 25-30K because we were doing a charity event. and called again t o remind them . they assured me all would be done as they have notes . nothing was done until i called this morning. as the funds went in my account causi9ng me to go NFS. very disturbing. Don't take their word is my suggestion. they kept me on the line for over 35 minutes waiting for a supervisor and still no follow through and they assured me . 1
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    I called to notify them before my event that I would be batching out a larger amount and gave them the dollar of amount of btw 25-30K because we w...

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    4 1 5 I must say that the women who helped me deserves accolades for her patience and knowledge of the process. The Customer serve she gave me was commendable. However trying to reach her department and the nonsense trying to get through the computer lope is annoying to say the least. 1
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    I must say that the women who helped me deserves accolades for her patience and knowledge of the process. The Customer serve she gave me was commenda...

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    5 1 5 Shawny was extremely helpful and polite. My issue was resolved timely and I could tell through the phone that her service was with a smile :-) 1
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    Shawny was extremely helpful and polite. My issue was resolved timely and I could tell through the phone that her service was with a smile :-)...

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    5 1 5 Debra was the most kind, courteous and professional service representative that I have had the pleasure of working with in years. I manage a team of 200 employees and would happily hire her to lead our customer service division. She demonstrated a large amount of product knowledge and was able to navigate a confusing and unknown issue with grace and professionalism. Debra also instilled confidence that the issue would be resolved and that she would also follow up on the issue. That is truly rare. 1
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    Debra was the most kind, courteous and professional service representative that I have had the pleasure of working with in years. I manage a team of 2...

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    5 1 5 Lewis was extremely helpful in helping me complete the PCI compliance. 1
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    Lewis was extremely helpful in helping me complete the PCI compliance....

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    5 1 5 Easy to talk to and understand 1
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    Easy to talk to and understand...

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    5 1 5 I was totally impressed with Debbie's helpful and apologetic assistance! A rare combination in customer service today! She went above and beyond, and got back to me right away with a solution to my problem! A+!! Thank you!! 1
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    I was totally impressed with Debbie's helpful and apologetic assistance! A rare combination in customer service today! She went above and beyond, ...

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    2 1 5 I feel that the person the helped me was not happy to give me information. He seemed as though he was aggravated with me and I still don’t feel that my questions were answered to my satisfaction. I need to understand the billing process when the batch is totaled and what is deposited to my bank account and why. 1
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    I feel that the person the helped me was not happy to give me information. He seemed as though he was aggravated with me and I still don’t feel that...

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