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    5 1 5 When I placed the call for help I was immediately connected with a customer service agent who actually walked me through the needed process.. Thanks again for helping me. 1
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    When I placed the call for help I was immediately connected with a customer service agent who actually walked me through the needed process.. Thanks a...

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    5 1 5 Every time I call or send an email they respond quickly. They insure that everything is working properly and provide training on the equipment. 1
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    Every time I call or send an email they respond quickly. They insure that everything is working properly and provide training on the equipment....

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    5 1 5 Service quick and easy 1
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    Service quick and easy...

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    5 1 5 Shawny was amazing!! She was so helpful and knowledgeable. Wonderful Personality!! 1
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    Shawny was amazing!! She was so helpful and knowledgeable. Wonderful Personality!!...

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    5 1 5 The staffs is very helpful and fast response to my questions. 1
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    The staffs is very helpful and fast response to my questions....

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    5 1 5 Debbie extremely knowledgeable and helpful. 1
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    Debbie extremely knowledgeable and helpful....

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    5 1 5 She understood the problem and took care of it 1
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    She understood the problem and took care of it...

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    5 1 5 Kat was a big help, Thanks Kat 1
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    Kat was a big help, Thanks Kat...

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    2 1 5 Although this is not a negative experience towards the colleagues who spoke with me today...however, there has to be a better mechanism in place other than having to call everytime I require customer service. when I have to call..it takes some time..then when the CS rep determines its a chargeback issue...then I have to get switched to someone else...with an additional wait time...plus...more importantly...I still do not receive chargeback data to me directly.. Is there an electronic alternative to conduct business with your customer service dept? 1
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    Although this is not a negative experience towards the colleagues who spoke with me today...however, there has to be a better mechanism in place other...

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    5 1 5 Customer serv. rep. was so helpful and patient. 1
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    Customer serv. rep. was so helpful and patient....

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