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    5 1 5 Rep walked me through the process to do PCI. 1
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    Rep walked me through the process to do PCI....

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    5 1 5 Very helpful and patient with me and my slow computer. Helped me update easily and correctly 1
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    Very helpful and patient with me and my slow computer. Helped me update easily and correctly...

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    3 1 5 Customer service with regards to my question about the first statement fee was fine. Shawny, actually cleared up some incorrect pricing layout that the sales reps. put in place (thank you). Yet, through the whole process of getting set up, there were too many different people calling our office or who I had to speak with. There should only be two or three as the most you are dealing with from start to finish (sales,equipment, processing). Outside of that, I will know for sure how SBGA rate after the first couple of statements. 1
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    Customer service with regards to my question about the first statement fee was fine. Shawny, actually cleared up some incorrect pricing layout that t...

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    4 1 5 Received very good help but was on hold for 23 minutes. Way to long. 1
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    Received very good help but was on hold for 23 minutes. Way to long....

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    5 1 5 Customer service was great. She was very polite and gave me the information I needed right then. I liked that she got my question answered and didn't have to keep transferring my call. 1
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    Customer service was great. She was very polite and gave me the information I needed right then. I liked that she got my question answered and didn'...

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    5 1 5 My testimonial is based on my experience with SBGA's Customer Service - namely, Kelli. The program we purchased was ultimately not a good fit for us. Kelli was professional, courteous and above all, listened to what I had to say. She has addressed our problem most efficiently - even called back before the promised time which only evidenced her commitment to customer service. Thank you SBGA for Kelli! 1
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    My testimonial is based on my experience with SBGA's Customer Service - namely, Kelli. The program we purchased was ultimately not a good fit for us....

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    5 1 5 Kat is such a pleasure to talk to and so helpful. 1
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    Kat is such a pleasure to talk to and so helpful....

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    5 1 5 Excellent customer service. Very personable and efficient. 1
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    Excellent customer service. Very personable and efficient....

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    5 1 5 Shawny M, was very helpful helping me with my merchant account and getting it resolved 1
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    Shawny M, was very helpful helping me with my merchant account and getting it resolved...

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    5 1 5 A+ 1
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    A+...

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