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There is a wealth of consumer information floating around the Internet. The days of relying on print or television advertising to provide positive messaging about a business have long gone by; the Internet has made it too easy for potential customers to find out whether or not the advertising is true. 

 

 

What is important to customers is what other consumers are saying about businesses and the products and services provided. This interest in online reviews is so dominant that it influences most decisions to buy or contract services. What it means for your business, however, is that positive online reviews are the best form of advertising to help your company.

 

 

Online clients know how to read between the lines. A consumer’s review that sounds too good to be true can easily be dismissed, and a negative review that’s nothing but anger can be seen as an outlying occurrence.  The only way that consumers truly know they can trust a business is to look for businesses with multiple positive reviews to read from, and fewer negative reviews with immediate action taken to correct a situation.

  The importance of online reviews is a strong reason to enroll in online reputation services. SBGA’s Web Management program can help small businesses get the positive online reviews they need posted to the top of any review site. Online reviews can be a very effective way of enticing clients to consider your business. We can position those great reviews to your best advantage. 

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